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Doručení
Nákupní rádce
Authentic Customer Centricity
Angličtina
318 b
30 dní na vrácení zboží
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Pevná
880
Kč
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2 030
Kč
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Brožovaná
1 788
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This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
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