Business Process Improvement

This book is a no-nonsense, no fluff, step-by-step guide, beginning from the basics to creating Business Process flow documents. The goal of this book is to uncomplicate the process of Business processes. This means taking a step back from day-to-day functions and helping identify improvements and potential savings that could eliminate redundant steps. It will not only cover the basics but will also identify the techniques, skills and tools required to present findings and recommendations.

From the back cover:
Are you frustrated with your job? Are you frustrated with how you can make things better but don't know how or where to start?
Were you ever in an environment where colleagues talked about Business Process Improvement?
Have you seen Business Process Flow that seem to going around in an endless loop?
Have you ever wondered how you can create process flow charts that are clear and would make life easier for everyone?

This book will help you accomplish all of this and much more. You will learn how to:

• Acquire skills essential to create business process flows
• Build fluid Business Processes
• Capture data and analyze it for improvements
• Determine career and certification options