Crime Survival Playbook

Retail crime is not only a theft problem. It is a people, process, design, evidence, and recovery problem.

Crime Survival Playbook gives Canadian small business owners and retail managers a practical system for reducing preventable loss without turning employees into security guards.

Inside, you will learn how to:

• Identify the risks that actually affect your store
• Reduce theft opportunities through better layout and routines
• Protect employees and customers without unsafe confrontation
• Improve camera, access-control, and evidence practices
• Respond to shoplifting, robbery, weapons, and aggressive behaviour
• Strengthen opening, closing, lone-work, and delivery procedures
• Document incidents properly and preserve useful evidence
• Evaluate professional security services and vendors
• Build a practical 30-day security improvement plan

The book also includes practical worksheets, checklists, an incident report template, an employee quick-reference card, emergency contact tools, a vendor-evaluation worksheet, a monthly security dashboard, and a 50-point retail security audit.

Written for Canadian retailers, independent store owners, managers, and operators who want practical security measures that protect people, reduce loss, and strengthen day-to-day operations.

Protect your people. Protect your store. Protect your profits.