Doprava zdarma při nákupu nad 1 499 Kč přes Zásilkovnu nebo PPL Box.

Zjistit stav objednávky

Staňte se součástí komunity milovníků knih z celého světa a získejte hromadu výhod. Založit účet zdarma

Doprava zdarma se Zásilkovnou nad 1 499 Kč

Kurýr DPD 69 Kč PPL shop 49 Kč Balíkovna 69 Kč PPL kurýr 74 Kč PPL box 39 Kč Balíkovna 49 Kč Výdejní místo DPD 49 Kč Zásilkovna 39 Kč

Kontakt

Jak nakupovat

Pomoc

Můj účet

▸ Prázdný :-(

Doprava zdarma při nákupu nad 1 499 Kč přes Zásilkovnu nebo PPL Box.

Customer Winback

Name: Customer Winback
Brand: John Wiley & Sons Inc
SKU: 04920142
Price: 659 CZK
Availability: InStock
Author: Jill Griffin
ISBN: 9780787946678

How to Recapture Lost Customers--And Keep Them Loyal

Jill Griffin

Michael W. Lowenstein

Jazyk

Angličtina

Kniha Brožovaná

Libristo kód: 04920142

Nakladatelství John Wiley & Sons Inc, březen 2001

Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin a... Celý popis

Libristo kód: 04920142

66 b

659 Kč

Skladem u dodavatele Odesíláme za 14-21 dnů

Až 30 dní na vrácení zboží

Mohlo by vás také zajímat

Handbook of Optical Constants of Solids Edward D. Palik

Pevná

10 241 Kč

Phonology of Norwegian Gjert Kristoffersen

Pevná

5 370 Kč

Boston Symphony Orchestra James H. North

Pevná

2 715 Kč

War in the Air. Being the Story of the Part Played in the Great War by the Royal Air Force H. A Jones

Pevná

1 457 Kč

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies Robert G Thompson

Brožovaná

445 Kč

Dark Psychology Mastery Secrets: 3 in 1: The Art of How to Read, Influence and Win People Using Subliminal Manipulation, Persuasion, Body Language Ana Robert Peterson

Brožovaná

860 Kč

The Action Bible Sergio Cariello

Pevná

536 Kč

Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.