Delivering Digital Services

This timely book offers practical guidance and expertise for staff in libraries and learning centres in setting up, developing and managing effective digital services. The book has a holistic focus on the use of ICT, taking staff beyond user training applications into areas of network management, e-learning, digitization and web design. The emphasis is on creative utilization of ICT for front-line library and information services. The book is divided into three main parts: policy and legal background; front-line issues in the 21st-century public library; and content creation. PowerPoint files for the activities covered in each chapter are available for download and use from the website accompanying the book at www facetpublishing.co.uk/deliveringdigitalservices. This is an essential handbook to de-mystify this new area of development for all library and information staff. It is suitable for all staff working in, or setting up, a PC-based digital learning centre in information service settings within public libraries, community networking centres, and school and academic libraries.