Innovation in Public Libraries

Innovation in Public Libraries examines the recent activities of successful and innovative libraries aroundthe world, presenting their initiatives in areas including library design, events and programmes, and creating customer experiences.  It provides an overview of these libraries’ successful experiences and identifies emerging global trends and themes. THE author offers library practitioners guidance on how to pursue these trends in their own library environment, identifying achievable goals when planning building and design improvements, and programming and in developing customer interactions in order to emulate the experiences of international libraries. Presents a range of successful and innovative practices in one book, covering library innovation in building design, programmes and events, and in customer experience and approachProvides an international perspective on library activities, with libraries in different countries discussedAnalyses the experiences of various libraries to identify common trends and themesProvides practical advice for librarians who wish to emulate the activities of the libraries discussed, with recommended goals to actionExamines both the big picture of emerging global trends and themes, as well as highlighting the daily experiences of individual libraries