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This text offers a guide to group work theory and practice in a variety of human service settings. Drawing on thought-provoking contributions from experienced group leaders and participants, Fiona McDermott outlines the various ways in which group work can be used. Focusi ng particularly on psychoeducation groups, psychotherapy groups, mutual aid groups and social action groups, she explains that the purpose of the group should determine the form it takes. The key facilitation skills of listening, observing, intervening and responding under pressure are outlined, but McDermott argues these skills by themselves are not sufficient. Rather, facilitators need to "think group" in order to be most effective. McDermott also explains the various stages groups go through, and looks at ways in which group facilitators can handle typical problems. She explores issues of power and leadership, and also the influence of gender, sexuality, ethnicity and age.