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Sustainable Construction Safety
A Strategic Framework through Balanced Score Card and Quality Function Deployment
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The aim of this book is to propose a safety §management framework for construction companies. A §literature review was performed to identify §significant factors that would improve safety §performance. Two management tools are used within §the scope of this study: the balanced scorecard and §quality function deployment (QFD). Strategic goals §are established for each perspective of the balanced §scorecard: financial and cultural, employee, §process, and learning and growth. Afterwards, a §questionnaire was prepared using the QFD approach. §The goals in the financial and cultural perspective §were defined as the needs of the organization §related to safety ( customer requirements in the §original QFD approach). The goals in the remaining §perspectives formed the actions that the §organization could do to achieve its needs ( product §how s in the original QFD). Results of the §questionnaire were used to form the final strategic §goals in balanced scorecard. Safety performance §measures and initiatives were defined for the §accomplishment of the goals in the balanced §scorecard.
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