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Leaving little room for mistake, Chris Ortiz lays out what might be the most detailed approach to applying the Lean principles of 5S needed to convert a factory to a fully functional Visual Workplace. The book offers a clear discussion on management's role in creating a Lean strategy that will implement the visual factory, while also molding the workplace culture needed to sustain it. A crucial section of the book is dedicated to discussing how to design and create visual shadow boards, an area where many efforts stumble. It also discusses right-sizing, Kanban, and ways to measure performance.