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This is Service Design Doing

Language EnglishEnglish
Book Paperback
Book This is Service Design Doing Adam Lawrence
Libristo code: 02809213
Publishers O'Reilly Media, January 2018
How can you establish a customer-centric culture in an organization? This is the first comprehensive... Full description
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

About the book

Full name This is Service Design Doing
Author Adam Lawrence, Jakob Schneider, Marc Stinkdorn, Markus Edgar Hormess
Language English
Binding Book - Paperback
Date of issue 2018
Number of pages 500
EAN 9781491927182
ISBN 9781491927182
Libristo code 02809213
Publishers O'Reilly Media
Weight 860
Dimensions 187 x 233 x 24

Categories

Computing & Information Technology > Computer science > Human–computer interaction > User interface design & usability
Reference, Information & Interdisciplinary subjects > Encyclopaedias & reference works > Reference works
Computing & Information Technology > Computer programming / software engineering > Web programming
The Arts > Industrial / commercial art & design
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